From humble beginnings in the small Austrian community of Schwertberg, Glas-Porzellan-Redl has expanded into three locations with the latest opening in the center of Linz in 2007. In this new, modern shopping area encompassing 500 m2 (5,400 ft2), important brands each have their own designated space with ample stock on hand to meet customers’ every need.
Shop windows measuring 20 m (66 ft) long attract passers-by to entice them into the store. The sales and customer service staff are trained to discover the personal tastes and demands of each customer to insure the best possible service before, during and after the sale. Glas-Porzellan-Redl’s owners even take sales staff along to specialized fairs and give them the opportunity to help select products for future sale.
Since 1984, attractive retail settings, well-trained employees and high-quality products all have played central roles to Glas-Porzellan-Redl’s success within Austria.
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