blog: news + information from “the home authority”

Archive for February, 2012

Knowing Innovation: Crystalyn Stuart, IMRE

Monday, February 27th, 2012

By Vicki Matranga, Design Programs Coordinator

At the International Home + Housewares Show next month, the Innovation Theater in the Lakeside Center will present 21 educational programs, every hour beginning Saturday afternoon and ending Tuesday afternoon. The Innovation Theater will be located in Room E350, near the entry to the Level 3 Lobby and the Hall of Innovation. Experts in new product development and launch will discuss critical and timely topics in our industry. To help you plan your time at the Show, we introduce you to the presenters with this series of interviews. Be sure to mark your calendars for these exciting programs!  Check www.housewares.org regularly for updates on the schedule of Show events.

The New Global Social Media

Innovation Theater, Lakeside Center Room E350, Tuesday March 13  9:30 am—10:20 am

Crystalyn Stuart 1IMRE, a Baltimore, Maryland-based agency of marketing experts, specializes in the home and building industries. IMRE drives demand and purchase for well-known brands, including Target, Black & Decker John Deere, Kwikset and many others. Services include marketing, social media, public relations, emerging media and research. In this presentation, Crystalyn Stuart, IMRE’s vice president, social marketing, will outline how to target and apply social media in a complex environment, including managing social media in multiple countries and via multiple channels and prioritizing investment in the face of rapidly evolving consumer engagement.

Crystalyn, what inspires your passion in your work?

Global social media is an emerging, fast-paced landscape with cultural, technical and business challenges that require creativity, innovation and analysis. The mix of skills required keeps our team on our toes, passionately uncovering new solutions and putting them to work.

Why did you choose to speak at the International Home + Housewares Show?

Given that the Show attracts major home brands from around the globe, and IMRE offers 18 years of specialized home industry experience, it’s a natural fit. From dealers and distributors, to retailers, homeowners, architects and designers, we literally touch every aspect of the industry that influences purchase.

Tell us what you will be speaking about and how and this topic is important for Show audiences.

Social media is a critical component to every brand’s marketing strategy, and this advanced session will provide participants with an understanding of how to globalize a social media portfolio, address the complexities of local market culture, language and geo-specific nuances, and share best practices in building a solid centralized model for managing reputation, engagement and ROI.

As a first time as a speaker at the Show, what are you expecting?

I’m thrilled to share our experience on some of the unique global social media concerns challenging brands in this category.

How does the Innovation Theater help you spread your message?

This platform helps us educate about broader social media trends globally while focusing our lens on the unique needs of attendees.

What kind of impact as a whole can the speakers of the Innovation Theater have at the Show?

IMRE’s social marketing experts are frequently requested speakers at major industry and marketing conferences and events. We take a forward-looking approach to social marketing that pays big dividends to clients.  All of our speaking engagements offer practical take-aways that companies can put into action immediately.

What are some of today’s trends or issues that new product development professionals face in the housewares market?

In uncertain economic times, home is where consumers want to be.  Over the past several years consumers have spent more time at home – cooking, entertaining and even vacationing have taken their place as lifestyle trends.  With slow but steady improvements in key economic measures, including improving consumer confidence, unemployment levels, housing starts, coupled with “frugal fatigue” from shoppers who are tired of doing without, the housewares industry is poised to share in the growth of home products purchasing.  From our perspective, in global markets and here in the U.S., social media has become an important part of the marketing mix tying to brand awareness, loyalty and even sales.

What do you see as consumers’ biggest concerns regarding housewares products?

There is strong desire and need for brands to supply housewares advice, customer support and design insights via social media. There is also a large volume of negative sentiment regarding product performance in multiple categories of home appliances, evidence that brands should focus their social media attention on customer service in order to maintain a balance of promoter/detractor comments.

What is the best advice you could give someone trying to get into your area of expertise?

Understand the art, science and business of the social web—global social media is not just about building communities of fans, it’s about building meaningful social ecosystems that provide a global brand experience.

Thank you, Crystalyn, for giving us a preview of your presentation. As you will explain, this industry is well beyond the days of simply setting up social media channels. Makers and sellers of housewares products are now challenged to manage a complex web of messaging, consumer feedback and data analysis. We look forward to your presentation on Tuesday March 13 at 9:30 am in the Innovation Theater.

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To learn more about IMRE’s services, see www.imre.com or contact Crystalyn directly at crystalyns@imre.com.

All programs in the Innovation Theater will be video recorded and posted to www.housewares.org after the Show.

IHA Giveaway: Fresh Wave!

Thursday, February 23rd, 2012

We’re now just three short weeks away from the 2012 International Home + Housewares Show (YIKES!) and this week’s giveaway features one of the more environmentally-friendly companies exhibiting this year, Fresh Wave! They’re known for their all-natural cleaning and odor eliminating products that boast non-toxic and non-hazardous qualities, safe to use around children and pets!

To enter this giveaway, head to our Facebook page and answer this question in the comments section of the photo: How would you use all-natural Fresh Wave products around your home? Would you feel safer about your children and/or pets if you could use more products like it? Answer by next Wednesday, February 29th at 12 noon for a chance to win 2 All-Natural Odor Eliminator products!

Here’s a look at what’s at stake:

Freshwave giveaway

–The continuous release Fresh Wave Crystal Gel works with ambient airflow to eliminate odors around the clock. To use, peel the seal and replace the specially-designed slotted lid to completely eliminate odors for up to 90 days. Non-toxic, non-hazardous, safe to use near kids and pets.

–Fresh Wave Spray is a go-anywhere odor eliminator that works on surfaces, fabrics and in the air. A few pumps of this non-toxic, non-hazardous spray will attack odors instantly.

Overall: Fresh Wave natural odor eliminators use no harsh chemicals and no masking fragrances – just plant oils and water – to completely eliminate odors, not cover them up. Non-toxic, non-hazardous and safe to use around kids and pets, Fresh Wave products are “Design for the Environment” recognized by the Environmental Protection Agency. Fresh Wave is proud to manufacture a full-line of natural odor eliminators in the United States.

Fresh Wave can be found on Facebook, Twitter and YouTube.

RECAP: 2012 IH+HS January Show Preview Event

Wednesday, February 22nd, 2012

The IHA January Show Preview brings together nearly 70 companies that feature a small but fantastic sample of the millions of items you can find in March at the Housewares Show. Companies display and demonstrate these wonderful new items to NYC media members, giving everyone a small taste of what’s ahead this March.

Below is a sample of some of the demos from the event last month. You can find all 55 videos from the event under the playlist 2012 Housewares Show Preview on our YouTube page. Enjoy!

Browne

Keurig

Lifetime Brands

Packit, LLC

Sistema

Knowing Innovation: Robin Albing, Albing International Marketing LLC

Tuesday, February 21st, 2012

By Vicki Matranga, Design Programs Coordinator

At the International Home + Housewares Show next month, the Innovation Theater in the Lakeside Center will present 21 educational programs, every hour beginning Saturday afternoon and ending Tuesday afternoon. The Theater is set in Room E350, near the entry to the Level 3 Lobby and the Hall of Innovation. Experts in new product development and launch will discuss critical and timely topics in our industry. To help you plan your time at the Show, we introduce you to the presenters with this series of interviews. Be sure to mark your calendars for these exciting programs!  Check www.housewares.org regularly for updates on the schedule of Show events.

Millennials: The Next Big Wave of Consumers Who Will Change the Kitchen Forever

Innovation Theater, Lakeside Center Room E350, Monday March 12  12:30 pm—1:20 pm

AlbingAlbing International Marketing, (AIM), founded in 1988, is an international marketing consulting company specializing in the home furnishings industry. Based in suburban New Jersey and New York City, AIM also maintains affiliate offices in Copenhagen, Tokyo, Frankfurt and Stockholm. AIM provides market research and analysis, trend insights, strategic business expansion planning and product development assistance. The company’s client base includes leading home furnishing companies in the U.S., Europe and the Far East. Robin Albing has spoken many times at IHA seminars and trade mission events, as well as at the International Home + Housewares Show. Whitney Ryan will join Robin at the podium to complement the insights of the industry veteran.

Robin, what inspires your passion in your work?

Professionally, my passion for the home and housewares industry began right after graduate school when I worked for two of the industry’s leaders, Corning (now World Kitchen) and Lenox. Working for these companies opened my eyes to how interesting this industry is and I eventually founded Albing International Marketing (AIM), which continues to conduct a large portion of our business for home and housewares clients. I love knowing that our work is a part of people’s lives and that we are helping to create and learn about things that people incorporate into their daily routines. My passion has grown through the years and evolved as younger co-workers and even my own children began thinking about their own homes. I saw that they were looking for very different things than I did at their age.  I wanted to further understand how the housewares industry could best serve them, which is what prompted AIM’s extensive research into Millennials and the home.

Why did you choose to speak at the International Home + Housewares Show?

Speaking at the International Home + Housewares Show provides a great opportunity to communicate with our clients (past, present and potential!) and share our vision. It allows us to reach the audience that will gain the most from learning about Millennials and the home, and it is always such a pleasure sharing information with people who are as interested as we are!

Tell us what you will be speaking about and how and this topic is important for Show audiences.

I am really excited this year to be joined in my presentation by Whitney Ryan, a Millennial herself, who is spearheading AIM’s Millennial projects and research.

In our program, Millennials: The Next Big Wave of Consumers Who Will Change the Kitchen Forever, we discuss the changing trends, wants and needs in the kitchen for this new group of homeowners. Millennials’ preferences are quite different from earlier generations, and it is important for marketers to understand who these young people are and what they will be looking for when moving into new homes. These preferences span every area of the kitchen: from general themes like layouts to detailed elements like tabletop. Millennials have specific tastes, and anyone in this market should be paying attention to what they want.

You have been on the stage as a panelist and presenter at our past Shows. As a returning speaker, what are you looking forward to most?

I love the feedback and ideas generated at the Show. Being able to bounce ideas around, hear others’ opinions and have thought provoking discussions is a wonderful way to better understand the market. It also gives me new ideas for moving forward and helps me to look at things from a different point of view.

How does the Innovation Theater help you spread your message?

The Innovation Theater allows us to meet lots of new people from all over the world. Being an international company, we love meeting new friends from new places and re-connecting with old friends that we haven’t seen in a while.

What kind of impact as a whole can the speakers of the Innovation Theater have at the Show?

Bringing like-minded people together always produces great results! Every speaker will bring something different to the table, but we all want the same thing: to better understand and serve the housewares market. We can all learn from one another and use that knowledge to continue moving forward in this ever-changing market.

What are some of today’s trends or issues that new product development professionals face in the housewares market?

Well, at AIM we are especially interested in the trends and issues pertaining to the Millennial consumer. One trend we are studying is how to efficiently maximize space in Millennials’ kitchens. In a first home, they are unlikely to have tons of space to play around with, but Millennials desire plenty of storage and counter space in their kitchens. It’s an interesting challenge to tackle. From products that help with storage and organization, to products that are compact yet still work as well as the full-size models, there is quite a bit of potential to develop new products to meet this need.

What do you see as consumers’ biggest concerns regarding housewares products?

Young people are extremely tech savvy; they demand the latest and the best in technology. Yet, technology has, for the most part, not been exploited in the housewares category.  Integrating technology without sacrificing aesthetics or alienating the non-technologically savvy consumer is a huge challenge for housewares marketers.

What is the best advice you could give someone trying to get into your area of expertise?

Maintaining perspective has always been a key element in our business. The home is one of the most important elements of a person’s life; it is where we make our memories. We want to properly understand what this market means to consumers, so that we can help them create the best memories possible. It’s easy to get caught up in the minutiae of the sometimes-overwhelming housewares market, but we always work to keep that perspective and focus on the consumer. Understanding their needs helps us to get a clear vision on how we can best serve them, and it makes working in this market extremely rewarding and enjoyable.

Thank you, Robin, for your enthusiastic preview of your presentation. Your programs always attract a varied audience of industry professionals who rely on your unique insight. Newcomers are welcome to join your fans on Monday, March 12 at 12:30 p.m. in the Innovation Theater.

albing logo 1

To learn more about Albing International Marketing, see www.albing.com or contact Robin directly at ralbing@albing.com.   All programs at the Innovation Theater will be video recorded and posted to www.housewares.org after the Show.

Free Social Media/Internet Marketing Consulting @ 2012 IH+HS From e-Power!

Monday, February 20th, 2012

2012 Show Logo full datesIHA is partnering with e-Power Marketing, the Full-Service Search Engine Optimization Agency, to bring Exhibitors and Attendees free consultations on-site at the 2012 International Home + Housewares Show! Right on-site in our Social Media booth you can learn tips on how to best use the various platforms for your business, get quick tutorials and advice on specific tools or even schedule to sit down with a professional consultant from e-Power for a free 45-minute session to see what strategy best suits your needs!

Click here to sign up for a FREE consulting session any of the four days of the 2012 International Home + Housewares Show! Fill out the questionnaire, and then we’ll contact you to find the best available time for your session during the Show!

e-Power specializes in a number of Social Media and Internet Marketing areas including:

  • E-Power-Marketing_364842_imageGenerating Sales Leads
  • Branding
  • Customer Service
  • Support
  • Customer Engagement
  • Search Engine Optimization
  • And much, much more!

Don’t miss this FREE opportunity to better your business and learn how to navigate the ever-changing waters of the internet marketing/social media landscape! Sign up today!

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